Policies & Certifications


Cycle Confident is committed to quality, information security, health & safety, equality and environmental protection. See below for information on our certifications and policies.


ISO Certifications

ISO 9001: This standard sets out the criteria for a quality management system. It is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. View certificate.

ISO 27001: This standard helps organizations keep information assets secure. Cycle Confident's information security management system is used to manage the security of assets such as financial information, intellectual property, employee details or information entrusted to you by third parties. View certificate.


Policies

Health & Safety: This policy sets out our commitment to provide and maintain safe working conditions for our employees and others who may be affected by our activities.

Equality: Cycle Confident aims to create a varied workforce that reflects the diversity of an area which allows easy integration of staff into those areas in which they are working. Cycle Confident is committed to provide equal opportunities in employment. See our Equal Opportunities page for additional information.

Complaints Policy: This policy sets out how to make a complaint and the steps taken when we recieve a complaint. 

Environmental Policy: Cycle Confident Limited is committed to minimising the impact of its activities on the environment.